I was watching Jacques Pepin fix a soup on television and when I saw the finished product in the red bowl/tureen, I took a picture of it. I’m not sure what caught my eye, but it was a deep rich red and the soup looked so good bubbling up in it.
I googled for red soup bowls, but didn’t find anything that looked like the picture I had. Finally, I gravitated toward KQED and the web site that had hosted the Pepin cooking show. I found what appeared to be the episode I had watched and entered a comment asking who might have made the soup bowl shown in the episode. After posting the comment, I continued to look through the web site and found a Credits link that listed the various vendors that had supported the show. When I clicked on the Emile Henry link, the first image that appeared was the bright red bowl. Apparently, they have a line of this cookware (Flame Top) that combines a special clay with other secret ingredients to produce cookware that can go on the stove top, in the oven, and in the microwave & dishwasher and has a 10 year warranty. They had red, black and blue versions, but, I liked the red. *I visited Amazon.com and found that I could purchase the oven for about $20 less than buying it directly from the Emile Henry Company. I ordered it with the free delivery option. Instead of taking more than a week, I see that the item should be delivered today (only 3 days). It may be Monday, if they do not leave the package on my doorstep.
ADDENDUM [04/03/12]: UPS did try to deliver on Friday, but without a signature did not leave the package. I signed the back of the delivery notice and left it on my door on Monday. Monday afternoon when I arrived home from work, the box was sitting in front of my door. It was a rather large box, and I first thought that maybe Amazon had sent me a larger sized pot than I ordered. As I picked up the box, it was very light and I realized that there was probably packing material around the oven inside.
As I put the box down, I heard a sound that made me think, “Oh, the lid must be broken.” I then thought, “No, it is probably just jostling around inside.” As I peeled the flaps of the outer box, I saw the large pockets, bubble wrap which encased a smaller box. The lid was intact. As I removed the lid, I saw that the pot was broken… in several pieces. “Damn, if it isn’t always something.”
I removed the inner box. Strangely, the outer box had no signs of damage. The inner box appeared to have been punctured from the inside out (although, I guess you could puncture from the outside and while removing the prod, the cardboard would be pulled outward. Maybe the broken pot had pierced the inner box?
I went online and found the Amazon return policy pages. I entered my reason for wanting a replacement pot and saw that I could print out return labels for UPS (no charge to me) to return the broken oven. Amazon would also send out a replacement before actually receiving my return, but would charge my credit card if the return wasn’t received within 30 days.
I plan to package it up today, print out the labels, affix them and take the package to the UPS office (wherever that may be… Hope Mills?).
ADDENDUM: The replacement package arrived on Thursday (following the Monday when the first package arrived) a little before 2pm. I immediately opened the outer package and then noticed that the inner box (the first one was a solid dark green color), which had pictures of the red oven, was punctured as the first inner box had been. When I opened the inner box, I saw that the lid and pot were both intact, although I gave them a close inspection to make sure there were no cracks or chips. But, whatever had punctured the outside of the box had indented part of the inner cardboard. *I left feedback on Amazon.com letting them know that they should check to see if they have something that is doing this during packaging.
ADDENDUM: I procrastinated for several days before packaging up the return, but got online and found that there was a UPS Store in the Westwood Shopping Center. I planned on leaving for lunch early, as I didn’t know how long I would have to wait at UPS, and also wanted to go to Red Lobster (It has been many years since I went to one [in Jacksonville, NC, I think] for lunch.
So, I walk in the door at UPS and almost immediately a young man, behind the counter, was asking if he could help me. I said, “Yes,” but there were a couple of people at the counter being helped by two other clerks, and I was a little quizzical about how I could be helped. But, as I walked around to the end of the counter, the young man walked around from the back of the counter and took the package as I handed it to him. He looked at the label and told me the time the package should leave that afternoon. We both turned our backs to each other as I headed out the door dumbfounded. I couldn’t believe that I had come in, did what was necessary, and was out the door in 30 seconds (or less). Wow! I wouldn’t have been surprised if I had waited 20 minutes or more.
I got an email notice today (04/13/12) that said my return had been received by Amazon. *I haven’t cooked with the new pot yet.
ADDENDUM-ADDENDUM: (02/24/14) It took me almost two years before I tried cooking something in this pot. I went to Hubert/Jacksonville to celebrate Ray, Mary Ann and my birthdays and we went to Longhorn Restaurant on Sunday, January 19, 2014. While there, I had a delicious French Onion Soup, and I decided to make more when I got home that night. Coincidentally, I see that the soup that Pepin was fixing was “Onion Soup Lyonnaise-Style”. Well, it turned out well, but one soup in almost two years seems somewhat underused for the $100+ pot.